Whether it is a hotel, university or some recreational spot, you need directions in order to find what you are looking for efficiently. For this purposes, usually ushers are deployed. But this is an old concept now; with so much advancement in technology, now virtual helpers and guides are installed in all such places. These are called virtual concierge.
The idea of using virtual concierges instead of the conventional means has allowed owners to provide active guidance in the most cost effective way. With reduced manpower, labor costs are also reduced considerably. Moreover, a virtual concierge never gets tired and it can be updated to include all the required information for the users’ convenience and comfort.
It is basically electronic equipment, or a machine, that can be installed anywhere. It acts as an interactive tool that allows you to replace your manpower with it. To put it very simply, it is an e-butler with enhanced and improved services.
There are many different types of such machines manufactured by a variety of vendors. A typical one has a wide screen which displays navigational tools which help the users to find the directions, routes and the maps. Virtual concierges are also programed to give maps to nearby restaurant’s. In addition to this, many hotel virtual concierges also include daily event time tables, daily menu, weather forecasts and news headlines. Hence, a virtual concierge is not just a digital machine; it is a comprehensive personal assistant as well as a travel instructor.
Several types of concierges are available in the market. You can purchase ready to use machines or you can have them custom made for you. Most vendors offer custom machines which are programed according to customer needs and are built to go with the surroundings too where they are to be installed. In addition to this, the machine built also comes in size and shape variety; thick or thin machines are available, small or large can be ordered, you can either have them installed in the walls or buy the free standing units to be placed anywhere within your area.
With the increasing use of the virtual concierges, designs have been improved; the modern tools have easy to use interactive touch screens, printing facility and enhanced visuals. The interface is made so that every user is able to operate it easily. The programing is done by service providers and you can have it encoded for anything at all; the options are vast.
Whether you own a hotel or a large stadium, it is your first priority to make your guests feel comfortable. Most people prefer to own their own and look around independently rather than keeping an usher glued to their side. This is why the idea of virtual concierges is a very practical one. People favor using such interactive tools. Moreover, the ease of use of these tools makes them even more enjoyable.
Having a virtual concierge within your place of business is something that is a must to have if you own a public establishment as these machines are the upcoming trend.
Jupitor FL 33458